Privacy policy

অবশ্যই! এখানে তোমার Soliox-এর জন্য একটা professional Privacy Policy লিখে দিচ্ছি:

PRIVACY POLICY

Last updated: September 5, 2026

At Soliox, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from Soliox.store.

📋 Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing and shipping address
  • Payment Information: Credit/debit card details (processed securely via our payment providers — we do not store your full card details)
  • Device & Usage Data: IP address, browser type, pages visited, time spent on site, referring URLs
  • Order Information: Products purchased, order history, and communication preferences

🎯 How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your questions and customer service requests
  • Improve our website and shopping experience
  • Send promotional emails and offers (only if you have opted in)
  • Comply with legal obligations

🔗 Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and fulfilling orders, including:

  • Payment processors
  • Shipping and logistics partners
  • Email marketing platforms
  • Analytics providers

These parties are obligated to keep your information confidential and use it only for the services they provide to us.

🍪 Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can disable cookies through your browser settings, though this may affect certain features of the website.

🔒 Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. All transactions are encrypted using SSL (Secure Socket Layer) technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

👤 Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Opt out of marketing communications at any time
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at support@soliox.store.

📧 Marketing Communications

If you have opted in to receive marketing emails, you may unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any email or by contacting us directly. We will remove you from our mailing list promptly.

🔗 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

👶 Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

🔄 Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

📬 Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: support@soliox.store
📞 Phone: +1 (424) 777-3890
🏢 Address: 6521 Cordoba Rd, Apt 11, Goleta, CA 93117, USA
🕐 Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (PST) 🌐 Website: Soliox.store